Marketing

Stop playing the volume game

A practical way to connect positioning, content and measurement before adding more marketing activity.

More posts and more channels create plenty of activity without making the offer any clearer. When content feels generic or leads get harder to win, I start with the connection between the message and the people it needs to reach.

The aim is marketing that reaches the right people and makes the next step obvious.

Start with message-market fit

Before choosing a channel, write down who the offer is for, what problem they recognise and why they would choose this approach. Those answers should be specific enough to shape a landing page, an email and a conversation.

Look at the questions customers already ask. Their language is a useful starting point for content. If the same objection keeps appearing, answer it directly instead of publishing another broad introduction.

Give each piece of content a job

Research, scripting, editing and distribution work better with a clear purpose behind them. One piece helps someone recognise a problem. Another explains the approach. A third helps them decide whether to get in touch.

An evergreen content hub gives those answers a home. Social posts can introduce the ideas, search can help people find them later, and email can continue the conversation. Choose channels that fit the audience and that you can maintain consistently.

Close the performance loop

Measurement should lead to a decision. Start with the action you want someone to take, then work backwards through the journey.

  1. Check whether the message attracts relevant visitors.
  2. Look at where those visitors hesitate or leave.
  3. Change one meaningful part of the message or experience.
  4. Compare what happened and use it to choose the next test.

Clicks can help diagnose a problem. Follow the path through to enquiries and the quality of those conversations before judging a change.

Build a manageable rhythm

Paid campaigns, search content and nurture emails operate on different timescales. Give each a clear role rather than expecting every channel to produce the same result immediately.

The useful starting point is a focused audience, a clear offer and a small set of content you can learn from. Expand when you understand what is working.

For help applying this to your business, read about digital marketing services.